Relatives Support

Relatives and carers are encouraged to keep regular contact with the staff to monitor their relative's health. Each Nurse on duty on both floors, has a mobile phone designed specifically for relatives and friends to speak to someone easily, 24 hours a day, 7 days a week. The Home Manager encourages the establishment of support groups for relatives as we recognise the emotional impact of admission and the complex feelings experienced by relatives during a resident's stay. Counselling services are available if required.

We all have a common goal, which is the well being and quality of life of each and every resident staying with us.

Relatives are encouraged to speak to senior staff on duty at any time and visit whenever convenient. As a measure of security for residents, everyone visiting Southdowns Nursing Home will be asked to sign in and out using the Visitors Book.